Refund policy

Any complaints need to be made within 48 hours of delivery to warrant a refund or replacing of flowers. The Flowers must be returned to the Crookwell Country Bunches within 48 hours for the Florist to witness the condition of the flowers.

This is the florist industry policy standard throughout Australia.

As Crookwell Country Bunches is closed on public holidays, we will deliver your gift on the next business day.

Prices of goods and services and delivery and other charges displayed on the Crookwell Country Bunches web-site are current at the time of display. These prices are subject to variation without notice.

We will always attempt to be as accurate as possible with our product descriptions and pricing.

All prices quoted are inclusive of GST and all prices are quoted in Australian dollars.

Flowers/Plants are seasonal and subject to availability on the day of delivery.

Containers are subject to availability on the day and may be substituted.

Products/colours/containers may vary in regional/interstate areas.